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June 2006

Smart Workplaces by HR to Go, Inc.

Human Resources Management - Outsource It!
www.HRtoGo.com

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Use this Five-Step Action Plan to Deal with Employee Absenteeism

No matter what your company's policy is on absenteeism, use this five-step plan to deal with it in a fair and agreeable way:

1. Educate. Explain the policy in full to all employees. Provide them with a written plan, and meet with them to go over it. Many companies make the mistake of assuming employees understand the policy, when in fact they don't.
2. Monitor. Have a special notebook that you only use to record daily employee attendance records. Observe which employees are late, which come in early and which are absent. If they are late or absent (or leave early), ask them for a reason. Keep a record of the reasons.
3. Counsel. If you have problem employees, meet with them in private to discuss it. Tell them what you expect, and what you have observed. Then, keep a record of these meetings.
4. Follow up. If the behavior occurs again, conduct another private meeting to find out why. Then, get ready to act. Talk with your HR Consultant for guidance on what to do next.
5. Take corrective action. If the employee's behavior continues, start the corrective process, i.e., verbal warning, written warning, suspension and termination. Record each step that you take.

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Safety Testimonials Speak Volumes

You can barrage your employees with statistics about workplace safety, but experts have found that attaching a face to a tragedy can have a much greater and longer-lasting impact.

Supervisors can turn tragedies into triumphs by asking employees who have suffered a workplace injury to tell their stories. At your next training session on ergonomic injuries, invite someone who suffers from carpal tunnel syndrome to share their experience, how they are living with the disease now and, in retrospect, what they would have done differently on the job. Workers are far more likely to remember that presentation than one on "How to Avoid Carpal Tunnel Syndrome."

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Quick Tips

Call me at the office. If you're attending an out-of-town conference with colleagues, it can be difficult to get information to one another during the day. Before departing, make an agreement to leave important messages on one another's voicemail at least once during the morning and once during the afternoon - which you should be doing anyway to keep up with the work back at the office.

Get a clue. If a talkative co-worker doesn't get the hint that you need to get back to work, give him or her some cues. Pick up some papers on your desk, place your hand on your phone handset, or put your fingers on your computer keyboard. All these gestures signal that it's time to get back to work. If he or she still doesn't take the hint, explain that you've got a deadline and that you're sure he or she has a million things to do too.

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