Measures of Performance:

To perform the job successfully, an individual should demonstrate the following competencies:

1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
2. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
3. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
4. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
5. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
6. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
7. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
8. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
9. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

• Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
• Solicits sale of new or additional services.
• Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Visits customers at their place of residence to investigate conditions preventing completion of service connection orders and to obtain contract and deposit when service is being used without contract.

Measures of Performance:

To perform the job successfully, an individual should demonstrate the following competencies:

1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
2. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
3. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
4. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
5. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
6. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
7. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
8. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
9. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

• Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
• Maximizes office productivity through proficient use of appropriate software applications.
• Researches and develops resources that create timely and efficient workflow.
• Establishes uniform correspondence procedures and style practices.
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Plans office layout, develops office budget, and initiates cost reduction programs.
• Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
• Prepares activities reports for guidance of management.
• Coordinates activities of various clerical departments or workers within department.
• Maintains contact with customers and outside vendors.

Measures of Performance:

To perform the job successfully, an individual should demonstrate the following competencies:

1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
2. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
3. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
4. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
5. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
6. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
7. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
8. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
9. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
10. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
11. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
12. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Completes tasks on time or notifies appropriate person with an alternate plan.

• Prepares and processes daily cash and credit card deposits and fills out cash control sheet daily.
• Reviews and posts receipts and payments to appropriate ledgers, spreadsheets, records, and databases.
• Prepares, sorts, copies, files, and mails invoices, receipts, checks, correspondence, and other requested items.
• Audits invoices against purchase orders, researches discrepancies, and approves for payment.
• Prepares accounts payable checks.
• Investigates problems that vendors or purchasing agents have with obtaining payment for bills.
• Researches and processes charge backs, returns, refunds, freight charges, cost of lost or damaged goods, bad checks, and similar items.
• Answers accounts payable and receivable inquiries and follows up.
• Assists with related special projects, as required.
• Audits freight bills against freight manifests.
• Analyzes vendor accounts and negotiates extended terms with vendors when cash is restricted.
• Prepares analysis and summaries of accounts.
• Monitors accounts payable and receivable to ensure payments are accurate and timely.
• Reconciles bank statements.
• Assist in monthly and annual closings.

Measures of Performance:

1. To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
2. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
3. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
4. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources.
5. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
6. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
7. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
8. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
9. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Essential Duties and Responsibilities: include the following. Other duties may be assigned and may differ from office to office.

• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Recruits, interviews, tests, and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward company goals.
• Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
• Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
• Advises management in appropriate resolution of employee relations issues.
• Responds to inquiries regarding policies, procedures, and programs.
• Administers performance review program to ensure effectiveness, compliance, and equity within organization.
• Administers salary administration program to ensure compliance and equity within organization.
• Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Investigates accidents and prepares reports for insurance carrier.
• Conducts wage surveys within labor market to determine competitive wage rate.
• Prepares budget of human resources operations.
• Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
• Prepares reports and recommends procedures to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations.
• Contracts with outside suppliers to provide employee services, such as canteen, transportation, or relocation service.

Measures of Performance:

The Human Resources Manager shall be considered to be performing in an acceptable manner when the following have been accomplished:

1. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
2. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
3. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
4. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
5. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
6. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
7. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
8. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
9. Leadership - Exhibits confidence in self and others; Reacts well under pressure; Shows courage to take action; Motivates others to perform well; Provides recognition for results.
10. Develops People - Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others.
11. Delegation- Delegates work assignments; Undertakes self-development activities Maintains adequate supervision of delegated work to ensure its completion; Matches the responsibility to the person; Gives authority to work independently.
12. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
13. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
14. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
15. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
16. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
17. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
18. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.

I understand that I am an exempt employee and therefore, may be required to work in excess of 40 hours per week without overtime compensation.

Essential Duties and Responsibilities: include the following. Other duties may be assigned and may differ from office to office.

• Responsible for computer utilization and network maintenance, along with staff training on same.
• Provides the Executive Vice President/CEO weekly and monthly financial reports on the activities of the Association.
• Supervises Accounting Department including accounts payable disbursements, payroll and administrative personnel.
• Supervises the Production Department, including Manager Information Services and Publications/Mail Room Clerk.
• Procures and maintains needed equipment pursuant to the annual capital equipment budget.
• Administers all staff benefit programs, including automobile program, retirement, 401(k), cafeteria, medical, short/long term disability programs and general insurance programs.
• Serves as staff coordinator and secretary for committees
• Serves as staff coordinator Secretary and CFO for related subsidiary business entities.
• Supervises production of the Associations' annual membership roster in conjunction with an outside vendor. Selects the outside vendor for production on the membership roster using objective criteria.
• In conjunction with the EVP/CEO develops and tracks the annual budget and a business plan.

Measures of Performance:

The Executive Director – Administration/CFO shall be considered to be performing in an acceptable manner when the following is accomplished:

1. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
2. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
3. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
4. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
5. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
6. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
7. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
8. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
9. Leadership - Exhibits confidence in self and others; Reacts well under pressure; Shows courage to take action; Motivates others to perform well; Provides recognition for results.
10. Visionary Leadership - Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
11. Develops People - Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others.
12. Delegation- Delegates work assignments; Undertakes self-development activities Maintains adequate supervision of delegated work to ensure its completion; Matches the responsibility to the person; Gives authority to work independently.
13. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
14. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
15. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
16. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
17. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
18. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
19. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.

I understand that I am an exempt employee and therefore, may be required to work in excess of 40 hours per week without overtime compensation.

Essential Duties and Responsibilities: include the following. Other duties may be assigned and may differ from office to office.

• Develops and implements strategic marketing plans to achieve corporate objectives for products and services through distributor, export, and direct sales channels.
• Collaborates with ownership and management to develop and execute comprehensive marketing plans and programs, both short and long range, to support sales and revenue objectives of organization.
• Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity in collaboration with distributors.
• Develops and manages marketing operating budget.
• Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail.
• Evaluates and recommends distribution channel development programs.
• Helps develop and implement advertising budget for print ads, web based solicitation, and other modes of advertising.
• Creates and delivers all product support information including sell sheets, shelf talkers, bulletins and other POS on a timely basis.
• Achieves satisfactory profit/loss ratio and market share in relation to preset company standards and industry and economic trends.
• Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
• Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions.
• Oversees development and maintenance of customer database.
• Establishes and maintains relationships with industry influencers and key community and strategic partners.
• Conducts marketing surveys on current and new product concepts, and provides feedback for future product development.
• Guides preparation of marketing activity reports and presents to ownership and management.
• Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
• Acts as a point person for outside technology and other computer and telephone service companies.

Measures of Performance:

The Director of Marketing shall be considered to be performing in an acceptable manner when the following have been accomplished:

1. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
2. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
3. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
4. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
5. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
6. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
7. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
8. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Makes self available to staff; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services;
9. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
10. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
11. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
12. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
13. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.

I understand that I am an exempt employee and therefore, may be required to work in excess of 40 hours per week without overtime compensation.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Reads production schedule, customer order, or requisition to determine items to be moved, gathered, or distributed.
• Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
• Fills requisitions or requests for materials, tools, or other stock items and distributes items to installers or job sites.
• Marks materials with identifying information.
• Opens bales, crates, and other containers.
• Records amounts of materials or items received or distributed.
• Uses computer to enter records.
• Maintains inventory records.
• Operates forklift.
• Maintains forklift.
• Performs other duties as necessary.

Measures of Performance:

The Warehouse Employee shall be considered to be performing in an acceptable manner when the following have been accomplished:

1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
2. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
3. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
4. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
5. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
6. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
7. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
8. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
9. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
10. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
11. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.

I understand that I am an exempt employee and therefore, may be required to work in excess of 40 hours per week without overtime compensation.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Transcribes files.
• Serves court documents.
• Prepares final legal papers and correspondence of legal nature such as summonses, complaints, motions, and subpoenas from draft or dictated text.
• Assists in research and physical location of legal materials in law library publications pertinent to pending cases.
• Routes articles to lawyers and other Firm officials.
• Manages calendar and assists in meeting deadlines.
• Coordinates meetings.
• Performs other clerical duties such as scheduling appointments, providing information to callers, taking dictation, composing and typing routine correspondence, and reading and routing incoming mail.
• Files correspondence and legal documents in office filing system.
• Ensures proper indexing and filing of original legal documents

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the Firm is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Develops, documents, implements and enforces installation, documentation, purchasing, backup and other related policies for the company as approved by the General Manager and President.
• Develops, documents and implements Standard Operating Procedures for all critical functions for future needs when absent or for training.
• Establishes a system to safeguard and backup network and individual computer data and to verify compliance by all necessary employees.
• Assists in the preparation of the company long-range plan including establishing objectives and associated strategy as requested.
• Assists in the preparation of the annual company budget for information technology hardware, software and network items.
• Participates in the Product Development Committee as needed.
• Coordinates the organizational structure of the department with the balance of the company to perform required tasks in an efficient and accurate manner.
• Makes recommendations and suggestions to improve efficiency and to reduce costs.
• Purchases computer, network, hardware, software and technical support items.
• Develops specifications and justification for new systems or enhancements to existing systems.
• Develops and delivers system training.
• Maintains and installs office equipment and making recommendations for improvements.
• Performs routine back up of computers and security of the disks or tapes.
• Implements contingency plans in the event of a fire, power outage, equipment failures or any other disaster affecting the normal operation of the business.
• Attends and participates in scheduled management meetings.
• Provides consultation services to all departments to ensure effective utilization by all departments.
• Designs and produces reports for management to use as a routine management operating tool.
• Provides consultation services to all departments to ensure effective utilization by all departments.
• Executes periodic internal audits to ensure the safety and integrity of company data.
• Contracts or provides the technical expertise to the Sales & Marketing Manager to transform desired web content into an actual working system.
• Establishes and attains daily quality control standards for the Department.
• Creates a positive working environment with fellow employees.
• Projects a positive company image in all of the dealings of the department with outside entities, such as customers, vendors and consultants.
• Cross trains associates so that critical company functions are performed during absences.

I understand, and fully agree, that this job description does not constitute a written or implied contract for employment and that my employment relationship with the company is “at will,” for an unspecified duration, and may be terminated at any time by me or the company as specified by Section 2922 of the California Labor Code.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Ships packages.
• Ships freight as well as quotes packages and freight.
• Trains shippers.
• Calls and meets with shipping and freight carriers

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Develops and documents fiscal and accounting policies for review and approval and implements all approved policies.
• Designs and distributes periodic financial statements and reports which inform management and ownership of the financial health of the company.
• Formats and organizes all accounting information for delivery to the outside accounting firm and to the bank.
• Designs and implements a budgeting and reporting system to assist management in the profitable operation of the company.
• Develops and implements a cash management system to assist the officers in managing the cash flow of the company.
• Assists in tax planning for the company and its owners that minimizes their tax liability in relation to their goals.
• Manages the risks faced by the company through the prudent purchase of insurance protection.
• Develops and implements a system of financial report distribution to the various department managers.
• Develops and implements Standard Operating Procedures for all critical accounting and payroll functions for future training needs.
• Oversees all payroll processing and reporting.
• Oversees all accounts payable activities including developing and implementing an AP aging and payment procedures and establishing appropriate accounting categories for all company expenditures.
• Oversees all accounts receivable activities including developing and implementing a billing and invoicing procedure and billing schedule, aging procedure, and credit and collection policy.
• Balances all General Ledger accounts.
• Makes recommendations and suggestions to improve communications efficiency and to reduce costs.
• Develops and implements a system of regular communication between the Accounting Department and the rest of the company to insure their understanding of all financial policies and procedures.
• Plans and organizes the work of all personnel in a direct reporting relationship to insure maximum productivity and morale.
• Develops and implements functional performance oriented job descriptions for all personnel in a direct reporting relationship.
• Develops and implements Employee Performance Evaluations for all personnel in a direct reporting relationship.
• Performs other duties as assigned by the Administrative & Finance Manager.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations.
• Plans and implements programs to train managers and employees in work site safety practices, fire prevention, and correct handling techniques for chemicals, toxins, equipment, and other materials.
• Prepares studies and analyses of industrial accident causes and hazards to health for use by company personnel and outside agencies.
• Inspects organization facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented.
• Provides information, signs, posters, barriers, and other materials to warn of potential and actual safety hazards and to prevent access to hazardous conditions.
• Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organization use in hearings, lawsuits, and insurance investigations.
• Compiles and submits accident reports required by regulatory agencies.
• Oversees the administration of workers' compensation program, including working with the insurance carrier to reduce employee lost time.
• Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions.
• Represents the organization in community or industry safety groups and programs.
• Maintains safety files and records.

Education and/or Experience: High school diploma or general education degree (GED); or five to seven years related experience and/or training; or equivalent combination of education and experience.

Safety knowledge of the following equipment:

• Forklift
• Order/stock picker
• Electric hand truck
• Hand truck
• Industrial paper cutter
• Industrial hole puncher
  

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements such as forms of data input, how data is to be summarized, and formats for reports.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
• Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
• Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.
• Prepares workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system.
• Conducts studies pertaining to development of new information systems to meet current and projected needs.
• Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program development.
• Upgrades system and corrects errors to maintain system after implementation.
• Assists in resolution of work problems related to flow charts, project specifications, or programming.
• Assumes other responsibilities as assigned.

Education and/or Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Contacts patients regarding outstanding balances.
• Establishes payment plans to help patients manage payment of bills.
• Sends delinquent accounts to collection agencies.
• Processes insurance payments to patient accounts in computerized system.
• Creates and mails insurance claims and patient statements.
• Rebills insurance companies or other third parties to secure payment for patients.
• Verifies all entries made by cashiers and makes corrections if necessary.
• Trains appropriate personnel on computerized billing system.
• Responds to patient billing and statement inquiries.
• Makes recommendations to management for write-offs.

Education and/or Experience: Associate’s degree (A. A.) or equivalent from two-year college or degree from a technical school; or two years related experience and/or training; or equivalent combination of education and experience.