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E-Tips Booklets
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| 107 Tips for Developing Customer Loyalty
- $5.00 Customer satisfaction is not enough in today's competitive marketplace. You must deliver such exceptional service that customers become loyal! Discover powerful ideas that will give you the edge in pleasing today's demanding customers. Topics include: Tips for Making a Lasting Impression; Dealing with Angry Customers; Attitude Tips; and much more.
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| 101 Ways to Provide Exceptional Customer Sevice Today
- $5.00 Own the World's Best 101 customer service tips and techniques. Only GOLD NUGGETS. Pithy. Powerful. Profitable.
The advice comes from author interviews of executives at more than 150 of the world's most service-renowned companies. You can read 50 full-length customer service books or you can read this 16 page booklet. Discover why KOA Kampgrounds purchased 2,000 copies to train their worldwide organization
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